At Kashitravel, we value your trust. This Privacy Policy details how we handle, safeguard, and respect your personal information.
Last Updated: June 24, 2026
1. Introduction
Welcome to Kashitravel (operated at kashitravel.in). We are dedicated to providing sacred and premium travel experiences, heritage tours, VIP temple darshans, luxury hotel bookings, and Ganga boat rides across India’s holy destinations, including Varanasi, Ayodhya, Prayagraj, and Char Dham.
Your privacy is critically important to us. This Privacy Policy outlines the types of personal data we collect, why we collect it, how we use and secure it, and your choices regarding your information. By booking with us or using our services, you consent to the practices described in this policy.
Our Promise
We never sell, rent, or trade your personal data to third parties for promotional purposes. Your data is handled strictly to facilitate seamless and secure spiritual travel arrangements.
2. Information We Collect
To successfully deliver our premium services and handle booking arrangements, we collect information that helps identify you and coordinate logistics.
A. Personal Information You Provide
We collect information directly from you when you book packages, request quotes, use contact forms, or register accounts:
Identity & Contact Details: Full name, email address, phone number, and mailing address.
Official Government Identifications: Aadhaar Card, Voter ID, or Passport details. These are strictly required for security screening, VIP Darshan passes (such as for the Kashi Vishwanath Temple and Ram Mandir Ayodhya), and hotel check-in verifications.
Traveler Group Information: Age, gender, and health/mobility restrictions of group members to accommodate special arrangements during pilgrimages.
Payment Information: Financial details (credit/debit card numbers, UPI, bank accounts) processed via secure, PCI-compliant third-party gateways. We do not store credit card credentials on our servers.
B. Information Collected Automatically
When you browse our portal, certain device and usage parameters are captured automatically:
Technical Data: IP addresses, browser types, operating systems, and device identifiers.
Usage Data: Pages visited, links clicked, time spent on routes, and search queries (e.g., searching for hotels or specific cab layouts).
3. How We Use Your Data
We utilize your information for business, customer support, and regulatory compliance objectives, including:
Booking Fulfillment
Securing hotel reservations, cab rentals, boat operators, and VIP temple entry tickets on your behalf.
Customer Support
Sending booking confirmations, invoice alerts, customized itinerary summaries, and safety updates during your trip.
Verification & Security
Verifying identity credentials for secure entry into restricted temple zones and heritage checkpoints.
Service Customization
Tailoring travel plans based on senior citizen needs, dietary requirements, or linguistic guides.
4. Data Protection & Security
The security of your personal data is our utmost priority. We implement appropriate technical, administrative, and physical safety standards:
Encryption: All data transmissions are encrypted using standard Secure Socket Layer (SSL) technology.
Access Controls: Access to sensitive government documents (Aadhaar/Passports) is strictly restricted to authorized customer operations officers who need the data for temple permit applications.
Data Minimization: We store identity proofs only for the duration required to complete temple bookings and verification, after which they are safely purged.
Secure Payment Networks: Payment processing is handled fully via certified gateways equipped with robust anti-fraud features.
Please note that while we employ industry-standard protocols, no method of transmission over the internet or database storage is 100% secure. We continuously upgrade our platforms to mitigate security risks.
5. Third-Party Sharing
We share your data only to coordinate booking logistics and satisfy statutory needs. We do not sell or monetize personal information.
Recipient Category
Purpose of Sharing
Data Disclosed
Hotels & Lodges
Confirm check-in reservations and comply with guest log requirements.
Name, Contact, Group Info, Government ID copy.
Transport & Cab Providers
Facilitate local pickups, airport transfers, and outstation trips.
Name, Phone Number, Pickup Location.
Temple Trusts & Authorities
Procure VIP Darshan slips, special rituals (Pooja), and entry permissions.
Name, Age, Government ID numbers.
Payment Gateways
Complete financial settlements and prevent chargeback fraud.
Billing Details, Transaction Value, Contact Info.
6. Your Legal Rights
Depending on your jurisdiction and under applicable data laws, you have specific rights regarding your personal data:
Right to Access: Request copies of the personal data we hold about you.
Right to Correction: Request correction of any inaccurate or incomplete details.
Right to Erasure: Request deletion of your personal data when it is no longer required for booking execution or regulatory record-keeping.
Right to Restrict Processing: Request us to pause or limit the processing of your data under specific conditions.
Right to Withdraw Consent: Withdraw consent for marketing emails or communications at any time.
To exercise any of these rights, please draft an email to bookings@kashitravel.in with the subject line "Privacy Request". We respond to all verified requests within 30 business days.
7. Cookie Policy
Our website uses cookies and similar tracking components to optimize user sessions, remember filters, and analyze web performance.
Essential Cookies: Critical for navigation, user login sessions, and cart/booking integrity.
Analytics Cookies: Powered by services like Google Analytics, helping us understand user behaviors and traffic channels to make portal performance enhancements.
Preference Cookies: Remember selections like preferred language, dark mode presets, or previously viewed tour packages.
You can configure your browser preferences to reject cookies or warn you before accepting them. However, disabling cookies may lead to navigation errors or disabled booking features on our platform.
8. Contact Information
If you have questions, feedback, or grievances concerning this Privacy Policy or our security measures, please contact our support desk:
